1. Who we are
Pure&Clean Mobile is an independent promotional and enquiry website focused on straightforward mobile phone options for UK consumers, including older people and family members assisting them with product research.
We provide product information and an enquiry route through which a visitor can request information about a featured handset. Pure&Clean Mobile is not presented as the manufacturer, network provider or supplying retailer of the products shown on the website.
2. Our commercial relationship with partner retailers
Some or all of the handsets featured on this website may be connected with a commercial partner relationship. If you make an enquiry about a product, or later complete a purchase with a partner retailer following an introduction from this website, we may receive a fee, commission or other compensation.
Our ability to receive compensation means that featured products and enquiry opportunities should be understood as promotional content, not independent consumer advice or an exhaustive comparison of all phones available in the market.
A partner's commercial arrangement with us does not itself confirm that a particular handset is suitable for you. Please consider your needs and review the product information provided by the supplying retailer before making a purchase.
3. How a product enquiry works
The website allows you to view product information and submit an enquiry requesting handset availability information or guidance about a product. A typical enquiry journey is:
View a handset
You review selected product information shown on our website.
Submit an enquiry
You provide contact details and request information about a handset.
Partner contact
A named partner retailer may contact you about availability or a possible purchase.
Before you submit an enquiry, the form should identify the specific partner retailer or retailer(s) who will receive your details. Please do not submit an enquiry if the intended recipient is not identified at the point of collection.
4. What we do — and what the retailer does
Pure&Clean Mobile does not:
- sell mobile phones or enter into product purchase contracts with website visitors;
- take payments or request payment card information through an enquiry form;
- confirm final stock availability, final prices, tariffs or delivery dates;
- dispatch products, administer returns or provide product warranties.
If you decide to buy a handset after making an enquiry, your purchase contract will be with the relevant supplying retailer. That retailer is responsible for confirming product availability, total price, delivery arrangements, cancellation and return terms, warranties and after-sales support.
5. Product descriptions, images, prices and availability
Product descriptions, images, specification downloads and indicative prices on this website are provided to help visitors explore featured handsets. They may be updated or changed and should not be treated as a confirmed retail offer from Pure&Clean Mobile.
- Final product availability must be confirmed by the supplying retailer.
- Final price, any delivery cost and any service charges must be confirmed before purchase.
- Technical specifications and compatibility should be checked for the exact model supplied.
- Delivery, returns and warranty terms are provided by the supplying retailer.
We aim to avoid presenting outdated or inaccurate information. If you notice a product detail that appears incorrect, please tell us through our contact page.
6. Your enquiry details and personal data
If you choose to submit a product enquiry, the form may collect your name, contact details, selected handset and the type of assistance you request. The purpose of collecting these details is to allow your enquiry to be sent to the partner retailer identified to you in the form so that the retailer can respond about the product or related request.
Where a partner wishes to use your details for additional marketing beyond answering your enquiry, this should be explained separately and, where required, offered through a separate optional choice. You should be able to choose whether to receive additional marketing communications.
For further information about use of personal data, your rights and how to raise a data protection query, read our Privacy Policy. Cookie and browser-storage information is provided in our Cookie Policy.
7. Purchases, delivery, returns and consumer rights
Submitting an enquiry does not oblige you to buy a handset. If you later decide to make a purchase, the supplying retailer must provide the relevant purchase terms, total price and delivery and cancellation information before your order is completed.
Your statutory consumer rights relating to products purchased from a supplying retailer are not affected by this disclosure. Any product return, refund, cancellation, warranty or after-sales request should be addressed to the retailer with whom you entered into the purchase contract.
Our Partner Delivery & Returns Information page explains the role of this website in relation to delivery and returns enquiries.
8. Website contact information
Questions about this disclosure, site content or the handling of an enquiry can be sent to Pure&Clean Mobile using the contact details below.
Independent promotional and enquiry website
Correspondence address:
456 Maple Lane
Dartford, Kent DA1 1AA
United Kingdom
Website: pure-and-clean.com. This correspondence information does not represent a claim that Pure&Clean Mobile is a registered limited company or that the correspondence address is a registered office.