Website Terms

1. Website identity and operator

Pure&Clean Mobile is an independent promotional and product enquiry website available at pure-and-clean.com.

2. Using this website

This website provides promotional information about selected mobile phones and allows visitors to submit enquiries about featured handsets or related product information.

You may use this website only for lawful personal purposes. You must not:

• submit information that is deliberately false, misleading or unlawful;
• attempt to gain unauthorised access to the website or its systems;
• introduce harmful software, automated abuse or excessive traffic;
• use the website in a way that infringes another person's rights.

We may modify, suspend or withdraw parts of the website where reasonably necessary for maintenance, security, compliance or business reasons.

3. Commercial and affiliate model

Pure&Clean Mobile operates as a promotional and lead-generation website. Featured products and enquiry opportunities are commercial content.

A commercial relationship does not mean that a particular handset is suitable for every visitor. Product information should be reviewed carefully, and the exact product, price and supply terms should be confirmed with the relevant retailer before purchase.

Further information is provided in our Affiliate Disclosure.

4. Product enquiries are not orders

You may use a form on this website to request information about a featured handset, product availability, advertised accessibility features or partner delivery and returns information.

Submitting an enquiry:

• does not place an order for a handset;
• does not create a contract of sale with Pure&Clean Mobile;
• does not require you to make a purchase;
• does not authorise any payment to be taken by this website.

Where your enquiry relates to a handset supplied by a partner retailer, the enquiry form should identify that retailer before your details are submitted. The named partner retailer may then contact you about your request.

5. Product information, images and indicative prices

We aim to present featured handset information clearly. Product pages may include model names, images, general features, downloadable specification files and indicative prices.

Unless expressly confirmed by the supplying retailer:

• product information shown on this website is for promotional and enquiry purposes;
• a displayed price is not a confirmed offer from Pure&Clean Mobile to sell a handset;
• availability, stock status and delivery timing are not guaranteed by this website;
• technical specifications, included accessories and network compatibility must be checked for the exact handset supplied.

If you believe any product information is inaccurate or outdated, please notify us through the contact page.

6. Purchases from a partner retailer

Pure&Clean Mobile does not sell featured products and does not enter into handset purchase contracts with visitors.

If you later decide to purchase a handset after making an enquiry, your purchase contract will be with the relevant supplying retailer. Before you complete any purchase, that retailer is responsible for confirming:

• its identity and contact information;
• the exact product and current availability;
• the total price, including any applicable delivery or service charge;
• payment arrangements;
• delivery details and expected timing;
• cancellation, returns, refund and warranty information.

Any payment should be made only through the supplying retailer's authorised payment process, not through a Pure&Clean Mobile enquiry form.

7. Delivery, cancellation, returns and warranties

Pure&Clean Mobile does not dispatch handsets, accept product returns, issue refunds or provide handset warranties. These matters are handled by the retailer that agrees to supply the product.

Where you enter into an eligible distance-sale purchase with a partner retailer as a consumer, your statutory cancellation and faulty-goods rights apply against that retailer. Those rights are not reduced by these terms.

For further explanatory information about our role and the supplying retailer's role, read our Partner Delivery & Returns Information page.

8. Personal information and enquiry sharing

If you submit an enquiry, we may collect information including your name, contact details, selected handset and enquiry message.

For a handset-related enquiry, your information may be shared with the partner retailer identified in the form so that it can respond to your request. The recipient of your details and the purpose of sharing should be stated before you submit the form.

Submission of a product enquiry does not automatically mean that you agree to receive unrelated ongoing marketing. Where optional marketing communications are offered, they should be presented as a separate choice where required.

Further information about use of personal data and your rights is provided in our Privacy Policy. Browser storage information is provided in our Cookie Policy.

9. Website content and intellectual property

The website layout, original written content, graphics and other original materials on this site are protected by applicable intellectual property laws unless stated otherwise.

You may view the website and print or save reasonable extracts for your personal, non-commercial use. You must not reproduce, republish, sell, distribute or commercially exploit website content without permission or another lawful basis.

Product names, manufacturer names, logos and third-party trade marks remain the property of their respective owners. References to those products or marks are used only to identify featured products.

10. Responsibility and liability

Nothing in these terms excludes or restricts liability that cannot lawfully be excluded or restricted, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any mandatory consumer rights that apply.

Because Pure&Clean Mobile is not the retailer supplying featured handsets, we are not responsible for a partner retailer's final product availability, pricing, payment processing, dispatch, delivery, product condition, cancellation handling, refund decisions, warranties or after-sales service.

We aim to keep website information accurate and accessible, but we do not guarantee that the website will always be available without interruption or that all promotional product information will remain current at every moment.

11. Changes, governing law and contact

We may update these Website Terms from time to time where the website, our commercial arrangements or legal requirements change. The current version will be published on this page with its revision date.

These terms are governed by the laws of England and Wales. If you are a consumer resident elsewhere in the United Kingdom, you retain any mandatory protections available to you under applicable law.

For questions about these terms or a handset enquiry, please use our contact page.